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1. What is Nexora Hub?

Nexora Hub is your go-to destination for innovative gadgets and lifestyle tech. We specialize in high-quality electronics that make everyday life smarter, simpler, and more connected.

2. Do you ship internationally?

Yes! We offer worldwide shipping. Shipping rates and delivery times vary based on your location and will be calculated at checkout.

3. How long does it take to process and ship my order?

Orders are typically processed within 1-3 business days. Once shipped, you will receive a tracking number to follow your package’s journey.

4. How can I track my order?

After your order is shipped, you'll receive a tracking number via email. Use this number to track your shipment directly through the courier's website or on our Order Tracking page.

5. What is your return and refund policy?

We offer a 30-day return policy for unused and unopened items. Products must be returned in their original packaging. If you received a defective or damaged item, contact us within 7 days for a replacement or refund.

6. Do you offer free shipping?

Yes! We offer free standard shipping on orders over a certain amount (check the current promotion on our homepage). Standard shipping rates apply to orders below that amount.

7. What payment methods do you accept?

We accept all major credit and debit cards (Visa, MasterCard, American Express) as well as secure payment options like PayPal and Shopify Payments.

8. Can I change or cancel my order after placing it?

If you need to change or cancel your order, please contact us at support@nexorahub.com within 12 hours of placing the order. After this period, we may not be able to modify your order as it might already be in processing.

9. Is my personal and payment information secure?

Absolutely! Nexora Hub uses SSL encryption and secure payment gateways to ensure your personal and financial information is always protected.

10. How can I contact customer support?

We’re here to help! You can reach our customer support team at:

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